Terms

1. Who we are

Agent SEO HQ is a trading name of Flavr Web Dev Ltd, registered in England and Wales under company number 14994358. Registered office: 161 Cicero Crescent, Milton Keynes, MK11 4DR. Email: support@flavrapps.com.

In these terms "we" and "us" mean Flavr Web Dev Ltd, and "you" means the person or business using the website or our services. By using the website you agree to these terms. If you do not agree, please do not use it.

2. The website and its articles

The articles and guides on this site are general information, written with care and dated so you can judge how current they are. AI assistants and search engines change often, so something true when written may not stay true. The articles are not professional advice about your particular situation, and you should not rely on them as if they were.

We try to keep the website available and accurate but do not promise that it will always be online or free of mistakes. If you spot an error, tell us and we will fix it.

3. The free Agent SEO check

When you ask for a free check, we look at your public website and reply by email with what we found. There is no charge and no obligation on either side. We aim to reply within two working days but do not guarantee a time. We may decline a request, for example if the website is unlawful or we cannot reach it.

By asking for a check you confirm that the website is yours, or that you have permission to ask on behalf of its owner.

4. The free checker tool

The checker at /check is provided free and as it is. Its results are automated indications, not advice, and it can be wrong.

You agree to use it reasonably:

• check only websites you own, or have a genuine reason to look at;
• do not run it automatically or in bulk, or try to get round its limits;
• do not use it to probe, attack or overload any website or network.

We limit how often the tool can be used and may block anyone who misuses it.

5. Paid services

Paid work (audits, implementation and monitoring) is done under a written quote that we send you and you accept. The quote sets out what we will do, the fixed price, the timing and when payment is due. Unless it says otherwise:

• a quote is open for acceptance for 30 days;
• the price is fixed for the scope described. Extra work is only done, and only charged, if you agree to it in writing first;
• you will give us the information, approvals and access we reasonably need, and delays in those may move the dates;
• changes that your customers will see are not made live without your approval;
• monitoring runs month to month and either of us can end it by giving notice before the next month starts.

If a quote and these terms say different things, the quote wins.

6. No guaranteed results

This matters, so it gets its own section. AI assistants and search engines are run by other companies. They decide what to crawl, what to index, what to say and whom to recommend, and they change how they work without notice. We do not guarantee that any assistant or search engine will include, mention, cite or recommend your business, or that our work will produce any particular amount of traffic or sales.

What we do promise is to carry out the work described in your quote with reasonable care and skill, and to report honestly on what we find and measure.

7. Access to your systems

If you give us access to your website or accounts, we will use it only for the agreed work, keep the details secure and delete them when the work is done. Please give us the least access that does the job, and keep your own backups: we take care, but you remain responsible for your website and its content.

8. Ownership

Once you have paid for it, the work we produce for you (reports, files, code and written content) is yours to use as you wish. We keep the right to reuse our general methods, tools and know-how, and we will not publish anything that identifies you as a client without your permission.

The content of this website belongs to Flavr Web Dev Ltd. You are welcome to quote from it with a link back. AI assistants and search engines are welcome to read, index, quote and summarise it too, with a link. Please do not republish whole articles as your own.

9. If you are a consumer

Our services are meant for businesses. If you buy from us as an individual for purposes outside your trade or profession, you have rights under consumer law, including the right to services carried out with reasonable care and skill, and usually a right to cancel within 14 days of agreeing a contract made at a distance. If you ask us to start work during those 14 days and then cancel, you pay for the work done up to that point. Nothing in these terms reduces your statutory rights.

10. Our liability

Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot be limited by law.

Subject to that:

• the website, the free check and the free checker are provided without charge, and to the extent the law allows we are not liable for loss arising from your use of them or reliance on them;
• for paid services, we are not liable for loss of profit, loss of business, or indirect or consequential loss, and our total liability in connection with a piece of work is limited to the fees you paid us for that work.

These limits apply to businesses. If you are a consumer, we are liable for loss that is a foreseeable result of our breaking our contract with you or failing to use reasonable care and skill.

11. Links to other websites

We link to other websites as sources and for convenience. We are not responsible for their content, and a link is not an endorsement.

12. Complaints

If something is not right, email support@flavrapps.com. We aim to reply within five working days and to sort it out directly.

13. Law

These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction. If you are a consumer living in Scotland or Northern Ireland, you can also bring a claim in your local courts.

14. Changes

We may update these terms and will change the date at the top when we do. The terms in force when you accept a quote are the ones that apply to that work. How we handle personal data is covered in the privacy policy.